Who are we
Our website address: https://terra-biona.com
What personal data do we collect and for what purpose
When you visit our site, we store the following information about you.
- Products you viewed: We store this information to show you products you were recently interested in.
- Location, IP address and browser type: we use this information to calculate taxes and shipping costs.
- Delivery address: we ask you to indicate this address, in particular, to estimate the cost of delivery before placing the order and send you the ordered goods.
We also use cookies to track what you add to the basket while you are on our site.
If you want to make a purchase from us, you will be required to provide information, including your name, billing address, delivery address, email address, phone number, as well as additional information about your account, such as your username and password. We use this information for the following purposes:
- sending you information about your account and order;
- response to your inquiries, including refund requirements and claims;
- payment processing and anti-fraud;
- creating your account in our store;
- compliance with legal requirements (e.g. tax calculation);
- improving the assortment of our store;
- sending you advertising messages (if you agree to receive them).
If you create an account, we will save your name, address, email address and phone number to automatically fill out the form when placing orders in the future.
If you create an account, we will save your name, address, email address and phone number to automatically fill out the form when placing orders in the future.
Which members of our team have access
Our team members have access to the information that you provide to us. So, both administrators and store managers have access to the following data:
- Order details: name of the purchased product, time of purchase and delivery address, as well as
- Buyer information, which includes your name, email address, payment details, and shipping information.
Our team needs access to this information in order to fulfill orders, return funds and provide support services to you.
Payments
We accept payments via PayPal. When processing payments, some of your data is transferred to PayPal. These include information necessary for processing or making a payment, for example, information about the total purchase price and payment details.
Embeddable content on other websites
Articles on this site may include embedded content (for example, videos, images, articles, etc.), such content behaves as if a visitor has visited another site.
These sites may collect data about you, use cookies, implement additional third-party tracking and monitor your interaction with the embedded content, including tracking interaction if you have an account and you are logged in to that site.
What are your rights to your data?
If you have an account on the site or if you left comments, then you can request an export file of personal data that we have stored about you, including the data you provided. You can also request the deletion of this data, this does not include data that we are required to store for administrative purposes, law or security purposes.
Where do we send your data
User comments can be checked by the automatic spam detection service.